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Help Center

FAQs

Account

1. How do I register?

2. I did not receive the activation email.

3. I cannot login to my account.

4. I forgot my password

Shipping

1. Do you ship overseas?

2. How long will it take to get my order?

3. How can I track my order?

4. Where are your products sent from?

Return & Exchanges

1. Can I return my product?

2. How do I return or exchange an item?

3. How long does it take for my refund to be processed?

Product

1. How to choose my size?

2. Am I able to be refunded the difference for a discount item?

3. Will you restock items that have sold out?

Orders

1. How do I change my shipping address once my order is placed?

2. How do I place my order?

3. How do I change/modify my order?

4. How do I cancel an order?

Other

Any question?