Shoes are comfy, but CS stinks. Measured like it said to, but shoes were too big. Went to return & was told I should just keep & reorder because shipping was so expensive. Told them I wanted to reorder & after about 10 emails I was given an address to return, spent 10 plus $$ to return and got shoes back the next week no such address. After abt 10 more emails they did send me correct size, but to date have never sent an address to return others. I really would order more colors, but don’t want to deal with bad CSR again.